Kolkata, Dec 2 (IANS) The Kolkata Police have received at least 22 complaints of people losing money from their bank accounts through fraudulent means over the past two-three days despite having their debit cards with themselves, an officer said on Monday.
The complaints have mostly come from the Jadavpur area under the Southern suburban division of city police, Joint Commissioner (crime) Murlidhar Sharma said.
"We have received 22 complaints. The frauds have withdrawn in total approximately Rs 5 lakh from the bank accounts of the complainants. The amounts withdrawn through fraudulent means range from a minimum of Rs 10,000 to a maximum of Rs 30,000," Sharma said.
As per preliminary investigation findings, all the victims claimed that they never lost their debit cards and also did not share their ATM pins with anybody.
Police sources suspect the handiwork of miscreants who used skimming devices to clone debit cards.
The bank fraud section of the detective department is dealing with the matter.
Majority of the customers who have lost money have accounts in Punjab National Bank.
The police suspect the account holders might have swiped their card from ATMs located close to the Sukanta Bridge in Jadavpur area.
One of the victims said she had Rs 30,00 in her account. "Suddenly on Sunday I found the entire money has been withdrawn in two separate transactions. Nobody asked me for my debit card pin. I didn't receive any one time password (OTP) also."
Last year, fraudsters had withdrawn large amounts of money by attaching skimming devices to some ATMS in south Kolkata areas such as Gariahat, Lake Gardens and Jadavpur. The police had then arrested a gang of Romanians for the crime, who are still in jail.
By Nirbhay Kumar
New Delhi, Dec 16 (IANS) Fast-moving consumer goods (FMCG) firms have topped the list of customers complaints list for over-charging ever since the new indirect tax regime Goods and Services Tax (GST) was rolled out on July 1, 2017.
Restaurateurs came second, followed by entertainment and media firms.
As per official data, as many as 42 consumer complaints were registered against various FMCG companies with many of them found to be not passing the benefits of lower tax rates.
As GST rates were cut across various categories in the GST Council meetings to reduce tax incidence on consumers, the companies were expected to pass on the benefit by lowering prices in proportion to the rate reduction.
It was, however, found that many companies had not passed on the benefit of lower tax and indulged in profiteering. Complaints were later filed against them and the GST anti-profiteering watchdog National Anti-profiteering Authority (NAA) took up the cases.
Some of the FMCG majors like Hindustan Unilever Ltd (HUL), Procter & Gamble India (P&G) and Nestle were found to have profiteered from the lower tax regime.
In the latest case, the NAA last week ordered Nestle to deposit Rs 73.15 crore with Consumer Welfare Fund for not passing GST rate reduction benefit to consumers. The FMCG major has, however, said that it will consider appropriate action after studying the same.
Experts said that it is very difficult for FMCG companies to assess the exact impact of the lower tax given that they have multiple similar products in one category.
Moreover, they sell products for as low as Rs 2 for a shampoo pouch and when the rate is lowered they are not in the position to exactly assess the impact on price. Even if the assessment is done and it is found that the price should be lower by 30 paise, transaction becomes difficult as currency of that amount is not available.
"Because of multiple products of similar kind it is difficult for FMCG companies to arrive at a particular price. There are very small units like toffee selling for Re 1. In this case it will be very difficult to arrive at net impact of rate cut," said Amit Bhagat, Partner, Dhruva Advisors.
Besides FMCG, many restaurants are also facing complaints with 14 cases being lodged. Two complaints were filed against sanitary ware firms. Media and entertainment firms have six complaints against them.
(Nirbhay Kumar can be contacted at email@example.com)